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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Schanne

November 12, 2025

5  out of  5
rating by Michael Schanne
"Nicole is very knowledgeable and an asset to the community. She is prompt and thorough and I appreciate her assistance!"
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Melissa Zdanczewski

November 12, 2025

5  out of  5
rating by Melissa Zdanczewski
"Great agent. Staff is friendly and knowledgeable."
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Emily Walsh

November 4, 2025

5  out of  5
rating by Emily Walsh
"Everyone here is so friendly and welcoming! They really take the time to help and make you feel comfortable understanding your policies."
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Chad Sokolowski

November 4, 2025

5  out of  5
rating by Chad Sokolowski
"I had an awesome experience working with Nicole! Give her a call for your insurance needs!!"
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Trisha Schwartz

October 29, 2025

5  out of  5
rating by Trisha Schwartz
"Thank you Nicole for being amazing!! Not only for your team and customers, but also to other State Farm Agents in other states. I appreciate you!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ronnie Redd

October 28, 2025

5  out of  5
rating by Ronnie Redd
"Fantastic Agent!"
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Kelly Graham

October 28, 2025

5  out of  5
rating by Kelly Graham
"Nicole is so great and so caring. What a great team too!"
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Herbie Strange

October 28, 2025

5  out of  5
rating by Herbie Strange
"Nicole & her team are awesome! 😎 They are leaders in the community with Auto, Home, & Life insurance. The best!"
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Shantorra Owens

September 23, 2025

5  out of  5
rating by Shantorra Owens
"Great location!"
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Sherry Vincent

September 12, 2025

5  out of  5
rating by Sherry Vincent
"Nicole is a great agent, she is always willing to help when I need her."
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RESF

September 10, 2025

5  out of  5
rating by RESF
"Nicole is a great agent! Her and her team are always helpful and get the job the done every time!"
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Carl Ng

September 9, 2025

5  out of  5
rating by Carl Ng
"Great agency with wonderful staff! Highly recommended!"
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Jayson Judy

September 8, 2025

5  out of  5
rating by Jayson Judy
"Great agency!"
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Ceshalyn Rust

September 5, 2025

5  out of  5
rating by Ceshalyn Rust
"I highly recommend Nicole to anyone looking for an attentive and caring insurance agent!"
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Monica Cook

September 5, 2025

5  out of  5
rating by Monica Cook
"Nicole is always willing to help others. Thank you for all that you do!"
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jason hoffman

September 4, 2025

1  out of  5
rating by jason hoffman
"I needed to insure a house I was preparing to buy. I was given a quote and offered a further discount if I switch over to them for car insurance. I was warned about the underwriters but assured that I would have time to complete any work that the underwriters demanded. I was told 6 months. I was told today that's not the case, instead I have a month to complete the required repairs or they would drop my home insurance. I asked why it was only a month not 6 months and was told it's different for everyone. Some people get a year, some people get weeks. But no explanation for why the difference in time frames. And, they of course asked if I had that 6 month timeline I was given in writing, which they know I don't have. It's just what I was told. Some repairs are pretty straight forward. Paint the roof. Ok. Just have to assume it's the whole roof since you get no other descriptive details. Other repairs are not so clear. One was branches touching the house and debris. No explanation of what trees are a problem or what debris. Others were cracked or boarded up windows, but again no pictures or anything telling you what windows need fixed. The tiniest Crack in any window needs repaired, or they won't insure me? Seems silly. And again a month to find and fix it all. But don't worry they have contractors they have worked with that can certainly help. Local contractors that the insurance company refers to fix the problems the insurance company requires you to fix. Convenient. But I was assured the insurance company gains nothing by referring these contractors. It's all just to help me. Help me complete the repairs the insurance company decides I need to fix. Regardless I don't do business with companies that lie to me. I was told I would have time to complete repairs. I was told 6 months. One month isnt sufficient time. I highly doubt i could get a contractor in here to do all the repairs they require in a month anyway. Which they know. Imo they dont want to insure the house. So they give a short time frame they know you cant meet so they dont have to insure you. After speaking with them, they are aware the timeline could be weeks, with no explanation on why one person gets a year and the next a few weeks, but they don't tell you it could be weeks. They could simply write into the contract the roof for example won't be covered fully until the repairs are made, but they gain nothing by doing that so... instead they threaten to drop you. Do what you will with this information. Personally I'm dropping them. House insurance and car insurance. Personally I'd think twice about using a company that lies to its potential clients and then asks if they have it in writing. That gives the impression they've been through this more than once."
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Melissa Snively

September 4, 2025

5  out of  5
rating by Melissa Snively
"Nicole is very helpful and knowledgeable about Life insurance. Highly recommend visiting with her to discuss a plan to protect the ones you love. Thank you, Nicole!"
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Scott Watkins

September 4, 2025

5  out of  5
rating by Scott Watkins
"Awesome agent and extremely helpful!"
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Brandi Mark

September 4, 2025

5  out of  5
rating by Brandi Mark
"Extremely responsive and very friendly! Great interaction with this agent."
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Saad Janjua

September 4, 2025

5  out of  5
rating by Saad Janjua
"Absolutely amazing service !!!!!! Best in town."
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Heather Eberlin

September 3, 2025

5  out of  5
rating by Heather Eberlin
"Nicole is quick and efficient!"
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BT Barbour

September 3, 2025

5  out of  5
rating by BT Barbour
"Nicole and her team are fantastic to work with! Very professional and responsive. I am also a State Farm agent, but in another state. As I can't write business out of state, I refer my customers who are moving to other parts of the country to agents in their new home state. Nicole is my go-to agent for auto and home insurance referrals in Ohio. Look no further than the Miller team, you won't be disappointed!"
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Keith Wright

September 3, 2025

5  out of  5
rating by Keith Wright
"Nicole and her entire staff are exceptional. I am actually not a customer, but a fellow agent and I write this review as a peer who has reached out their office for ideas and resources and never have they hesitated to assist!"
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Jon R

September 3, 2025

5  out of  5
rating by Jon R
"Thank you to Nicole and her team for taking the time to review our policies and making sure we are properly protected!"
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Gwen Brooks

September 3, 2025

5  out of  5
rating by Gwen Brooks
"Nicole and the team are amazing and go above and beyond to help anyone who needs it. They are thorough, kind, competent and incredibly helpful! Highly Recommend!"